Translation Credit Spending Rules

Free Quota and Pricing Rules

Dialog Translation, Image Translation, Selection Translation

Feature	Dialog Translation	Image Translation	Selection Translation
Pricing	A generous free daily quota (30,000 translated characters). Beyond the free quota, 1 translation credit is deducted for every 350 characters. (See Notes 1 & 2)	Shares the free translation quota with Dialog Translation and Selection Translation. Usage beyond the free quota follows the same pricing as Dialog Translation. (See Notes 1 & 2)	Shares the free translation quota with Dialog Translation and Image Translation. Usage beyond the free quota follows the same pricing as Dialog Translation. (See Notes 1 & 2)
Use Cases	Everyday conversations with continuous, context-aware translation support.	Accessed within Dialog Translation. After translating an image, continuing the conversation in the same session will incorporate the text from the image for better understanding and translation.	When reading web pages, PDFs, chats, documents, or code, simply select the word or sentence you want to understand to translate it, without interrupting your reading flow.

Simultaneous Interpretation

Feature	One-Way Interpretation	Two-Way Interpretation
Billing Rules	Charged based on interpretation duration: 720 translation credits per hour. The minimum billing unit is 5 seconds, which means 1 translation credit is consumed every 5 seconds. Any duration under 5 seconds is rounded up. (Note 3)	Charged based on interpretation duration: 900 translation credits per hour. The minimum billing unit is 4 seconds, which means 1 translation credit is consumed every 4 seconds. Any duration under 4 seconds is rounded up. (Note 3)
Recommended Use Cases	Ideal for listening-only scenarios like lectures or presentations with extended speech. Supports continuous recognition and translation.	Ideal for real-time interactive scenarios, such as conversations, negotiations, or meetings. Continuously recognizes and translates both languages for both participants.

Video Translation

Feature	Video Translation Mode 1	Video Translation Mode 2	Video Translation Mode 3	Video Translation Mode 4
Original Language Subtitle Selection	Video's built-in subtitles	Video's built-in subtitles	AI speech recognition	AI speech recognition
Translated Subtitle Selection	Video's built-in subtitles/or choose not to need translation	AI translation	Video's built-in subtitles/or choose not to need translation	AI translation
Billing Rules	Free	Charged by video duration, 1 translation credit deducted per 10 seconds; durations less than 10 seconds are charged as 10 seconds	Charged by video duration, 1 translation credit deducted per 1 minute; durations less than 1 minute are charged as 1 minute	Charged by video duration, total cost of 7 translation credits per minute; specific calculation rule is the sum of costs from Video Translation Mode 2 and Video Translation Mode 3

Audio Translation

The billing rules for audio translation follow the same model as Mode 4 of video translation.

Document Translation

Document translation is charged by page, with 7 translation credits deducted per page.

Phone Call Translation

Phone Call Translation consumes two types of translation credits: the two-way interpretation fee and the phone line fee. Before starting a call, the system estimates the translation credits required for a 10-minute call. If the balance is insufficient, the call cannot start. The final charge is based on the translation duration after the call is actually connected and the phone line fee.

Fee Type	Billing Rules	Notes
Two-way interpretation fee	Same as regular two-way interpretation. Billing starts after the call is connected, at 900 translation credits per hour. The minimum billing unit is 4 seconds, which means 1 translation credit is consumed every 4 seconds. Any duration under 4 seconds is rounded up to 4 seconds.	No translation service fee is charged before the call is connected.
Phone line fee	Calculated based on the calling number, the destination country or region, the line rate, and the actual call duration. This fee is determined by the carrier and deducted according to the actual telephony cost.	Line fees may differ by country, region, and number type.

TransGull Personal includes two types of translation credits.

Fries: Translation credits included in subscription benefits. Fries and Shells have exactly the same value when used for paid translation features. Fries reset automatically every month according to your subscription benefits, and unused Fries do not carry over.

Shells: Translation credits purchased separately. Shells can be used for all supported paid translation features. Shells balance does not expire and remains valid long term.

Notes:

Dialog Translation, Image Translation, and Selection Translation share a common free quota, which resets at 0:00 UTC daily
When using Dialog Translation, Image Translation, or Selection Translation beyond the free quota, the minimum billing unit is 350 characters per message, per image, or per selected content. For each message, image, or selection, 1 translation credit is consumed for every 350 characters. Any portion under 350 characters is still charged as 350 characters. If the source text of a single message, image, or selection contains fewer than 350 characters, 1 translation credit will be deducted. (Character count is based on the original text to be translated)
Once simultaneous interpretation voice recognition is activated, billing continues even if no speech is detected. Please remember to pause interpretation when not speaking.
Actual translation quality is influenced by multiple factors including voice environment and network conditions. Translation Seagull is committed to continuously improving its technical capabilities to provide you with the best translation service.
Video translation function will deduct translation credits after starting the translation task. If the translation fails, the translation credits will be refunded.
In translation credits spending history, the spending records for the same phone call may appear separately as “Phone call translation - Translation fee” and “Phone call translation - Phone fee”. The total cost of the same call is the sum of both items.